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MySVCC FAQ

How to Change your password

Student SIS How tos

Faculty SIS How tos

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MySVCC

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FAQ's - Frequently Asked Questions

Access Issues

  • Do I have to change my password? 
    • Yes, the system no longer allows a default password.  Please see our password page for further assistance. 
  • After I change my password or have my password reset, what accounts would this affect? 
    • Your SVCC Online, Blackboard, Student Email, and VCCS SIS89:  Student Information System accounts.

SIS Issues

  • How can I get help with registering for classes?
    • For your assistance, we have a document that you can access for assistance.  5 Steps to Web Registration.  We strongly encourage you to talk to your advisor or a counselor before enrolling in classes. 
  • How can I see my official grades?
  • If I attend multiple VCCS colleges, do I need to make changes to make a payment with a credit?
    • If you have attended multiple Virginia Community colleges, then you must set your preferences before attempting to pay with credit card. 
  • Is there a preferred web browser for accessing these applications?
    • For best performance, you should use Internet Explorer 5.5 or later as your browser to access the system.