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Nelnet Tuition Payment Plan

To help meet students’ educational expenses, Southside is offering the Nelnet Business Solutions (NBS) Tuition Payment Plan (formerly FACTS and infiNET) during each semester. For a non-refundable fee, of $25.00, NBS allows you to pay your tuition in monthly payments.  You can make payments automatically from a checking or savings account or by credit card. They also now accept credit card payments by phone. Please note that the company only accepts VISA, Discover and MasterCard.  It is not a loan program, and there is no credit check.

The earlier you enroll in the program, the more payment options you have; however, please remember that you can sign up for the Nelnet (NBS) Tuition Payment Plan only during registration periods (see dates below).  To sign up use the Nelnet Payment Plan option, which is found in the Account Inquiry screen of your Student Information System. 

Notice:   You must provide your checking, savings, or credit card account information for this plan. Nelnet automatically drafts the monthly payments from the account you provide.

Termination Notice:  Upon two consecutive returned payments or three returned payments during the duration of the Nelnet payment plan option, a student’s Nelnet agreement will be terminated and the student will be deleted from the courses associated with the agreement.

Nelnet brochures with more information are available in the College’s Admissions and Record Office, Business Office or Financial Aid Office and at all campus sites.

Click Here To Sign Up (Nelnet E-Cashier) - Go to SIS and Student Center

To enroll in the Nelnet (NBS) Payment Plan follow these steps:

Go to the MySVCC login page and login

Click on the VCCS SIS89: Student Information System option

Click on Student Center

Navigate to the Finance section

Click on Account Inquiry (The Nelnet Payment Plan option will be on this screen.)

Click on the Apply for Nelnet Payment Plan option

Review all information given on the following screen

Select the “Proceed” button

Complete the agreement form

Print the confirmation information for your records

After you have accepted the Terms and Conditions and submitted your agreement, you will receive an immediate email (if your email address was provided). This email will confirm receipt of your enrollment in the Nelnet payment plan.

Below are answers to some commonly asked questions about the NBS Tuition Payment Plan.  If you need additional information, please contact Southside NBS representative at 434-736-2059.

Frequently Asked Questions
About The Tuition Payment Plan

1. If payments are made automatically from my bank account, does that mean the college has direct access to my account?

No. This is a common misconception about automatic payments. No one other than your own financial institution has access to your bank account. When you arrange automatic payments through NBS, you have authorized a specific amount to be paid on a predetermined date each month.

2. When will payments begin?

After your agreement is received by NBS, you will receive a letter or e-mail confirming the monthly payment amount and when the payment is to begin. Payments will be processed on the same date each month until the total balance is paid in full. The letter will also serve as a reminder that a $25.00 nonrefundable enrollment fee will be processed from the account indicated on the agreement.

3. What if a payment was declined by my financial institution?

For each returned payment, you will be assessed a $25 returned payment fee. Please note, your financial institution may also assess you a fee. Returned payment fees are automatically deducted from the account you have provided. If your returned payment fee is returned, it will be reattempted. Returned payment fees are payable to Nelnet Business Solutions/FACTS.

4. How are my payments affected if my tuition balance changes?

Increases made to your account balance 10 business days prior to the 5th of the month will be reflected in your next monthly payment. If your account balance increases less then 10 business days prior to the 5th of the month, your next monthly payment will not be increased.

Decreases made to your account balance 5 business days prior to the 5th of the month will be reflected in your next monthly payment. If your account balance decreases less than 5 business days prior to the 5th of the month, your next monthly payment will not be reduced. Subsequent payments will be adjusted accordingly.

5. Can I make changes to my NBS account information?

Yes. Call NBS at (800) 609-8056 to make any changes to your address, phone or banking information. Go to "MyFACTS" account to review your agreement online. The instructions to access "MyFACTS" are located in your confirmation letter or email.

6. What is the payment schedule?

Refer to payment schedule above.

7.  How do I sign up?

To enroll in the NBS payment plan, go to the MySVCC login and navigate to the VCCS 89SIS: Student Information System. Once you are in the Student Inforamtion System, click on Student Center.  Navigate to the Finance section and click on Account Inquiry. The Nelnet Payment Plan (NBS e-cashier) option will be on this screen.  Click on the Apply for Nelnet Payment Plan, review all information, select the “Proceed” button, and complete the agreement form.

After you have accepted the Terms and Conditions and submitted your agreement, you will receive an immediate email (if your email address was provided). This email will confirm receipt of your enrollment in the Nelnet payment plan.

If you have questions about the Nelnet payment plan or payment amounts call
434-736-2059.